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technical support

If you want to obtain free technical support, you can can contact us over the phone from 8 a.m. until 5 p.m. Pacific Standard Time. Otherwise, you can send a fax or e-mail. Make sure you provide your contact information - name, company, phone and fax numbers. Cito Systems, Inc. has technical support centers in California, Denmark, Poland and Singapore. The following is a list of contacts in each of our offices.

When you contact the Technical Support, in order to efficiently solve your issue, please provide the following information:

  • The name of your company
  • Your phone number
  • Your e-mail address
  • Product model and serial number
  • A detailed description of the problem
  • The sequence of the events reproducing the problem
  • What you have tried to solve the problem


contact Cito Systems Technical Support:
via e-mail: support@citosys.com
by phone: 408-836-3300
by fax: 408-200-7499

in Europe

Egmont Instruments
ul. Chlodna 39, pawilon 11
00-867 Warszawa
Tel +48 (22) 850-6205,
Tel +48 (22) 850-6430
Fax +48 (22) 654-0248
contact person: Mr. Przemyslaw Derwojed

Indutek Scandinavia
Toftevej 10
DK-3250 Gilleleje
Tel +45 (70) 23-08-00
Fax +45 (70) 23-88-00
contact person: Mr. Karsten Elkjaer

in South-East Asia

Testech Electronics PTe Ltd
Blk 1014, #02-194
Geylang East Ave 3
Singapore 389729
Tel +65-67492162
Fax +65-67494246

contact person: Mr. Kevin Quek

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